CAREERS

Job description:

Job Summary

We are seeking a detail-oriented and friendly Medical Appointment Coordinator to join our patient support team. In this role, you will be responsible for scheduling appointments, managing patient communications and ensuring a smooth and welcoming experience for all patients. This position is ideal for someone who is organized, empathetic and thrives in a fast-paced healthcare setting.

Job Description

• Schedule and confirm appointments for patients via phone, email, or patient portal.
• Verify patient information and insurance eligibility prior to appointments.
• Answer incoming calls and respond to patient inquiries in a courteous and professional manner.
• Coordinate with physicians, nurses, and clinical staff to manage appointment availability.
• Follow up on missed or canceled appointments and assist with rescheduling.
• Maintain accurate and up-to-date records in the electronic medical records (EMR) system.
• Provide general administrative support to the front office team as needed.

Qualifications

• Previous experience in a healthcare, customer service, or administrative setting strongly preferred.
• Proficiency in using electronic medical record (EMR) systems and scheduling software.
• Strong communication and interpersonal skills with a patient-focused attitude.
• Excellent organizational skills and attention to detail.
• Ability to handle sensitive patient information with confidentiality and discretion.

Job description:

Job Summary

The Cashier/Billing and Associate plays a crucial role in the financial operations of the organization by managing all aspects of billing and collections. This position is responsible for preparing accurate billing documents, issuing invoices, and ensuring timely dispatch billing statements to corporate clients, insurance companies, and HMOs. The associate will maintain a detailed account of cash and check collections, submit credit card settlement reports, and follow up on outstanding amounts to ensure prompt collection.

Key roles and responsibilities

A. Billing and Documentation

• Prepare complete, accurate, and timely billing documents for corporate clients, insurance companies, and HMOs.
• Ensure billing documents are sent promptly via email or other appropriate methods.
• Issue invoices for all collections in compliance with Bureau of Internal Revenue (BIR) requirements.

B. Collection and Payment Processing:

• Diligently follow up on amounts due, ensuring collection by the due date.
• Apply collections accurately to the corresponding accounts receivable balances.
• Validate cash receipts and accounts receivable transactions in the system.
• Prepare daily reports detailing cash and check collections and submit credit card settlement reports as part of the end-of-day process.

C. Cashiering and Petty Cash Management

• Ensure all petty cash withdrawals are approved and used for authorized business expenses.
• Monitor petty cash balances and ensure timely replenishment.
• Consolidate all collections from cashiering stations, including collections from parking fees, pharmacies, and MedExpress.
• Ensure that all collections are deposited on a daily basis.
• Prepare daily cash collection reports and other financial documents as required by management.

General Responsibilities

1. Ensure adherence to company safety policies and procedures, promoting a safe work environment for all employees.
2. Report any safety incidents to management promptly and accurately.
3. Ensure compliance with data privacy laws and company policies to protect employee and company information.
4. Report any incidents relating to violations of company rules and regulations to management.
5. Continuously seek opportunities for professional development to stay current with best practices and industry trends.
6. Performs other tasks that may be assigned by management.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and accounting software
• Strong numerical and analytical skills with a keen attention to detail.
• Excellent verbal and written communication skills, with the ability to interact professionally with clients, vendors, and internal teams.

Job description:

Job Summary

The Purchasing and Admin Officer is responsible for:

• Sourcing, purchasing, and monitoring the timely delivery of medical and non-medical supplies required for clinic operations - ensuring cost-efficiency, quality compliance, and proper documentation of procurement activities while supporting uninterrupted clinic services.
• Maintenance and monitoring of clinic facilities and equipment – ensuring compliance with government regulations
• Managing service providers and handle administrative tasks

Qualifications

• Bachelor’s degree in Business Administration, Facility Management, or related field
• Minimum of 1-2 years of experience in administrative tasks and
• purchasing, preferably in a healthcare or clinic setting.
• Familiarity with facility management and procurement processes, supplier management, and inventory coordination

Skills

• Strong organizational and multitasking skills
• Strong negotiation and vendor management skills
• High attention to detail and accuracy
• Good communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Analytical and cost-conscious mindset
• Ability to handle confidential information with discretion

Job description:

Job Summary

The Licensed Physical Therapist (PT) is responsible for the end-to-end delivery of physical therapy services, including patient evaluation, treatment planning, implementation, documentation, and outcomes monitoring.

In CMI where all therapists are licensed, the PT is expected to function with full clinical autonomy and accountability, ensuring high-quality, evidence-based care across sports rehabilitation, pain management, and post-surgical recovery, in compliance with Philippine professional standards

Key roles and responsibilities

1. Patient Evaluation & Assessment

• Conduct comprehensive patient evaluations, including medical history review, physical examination, and functional assessment.
• Identify impairments, movement dysfunctions, and rehabilitation needs.
• Establish measurable treatment goals and clinical impressions within PT scope.

2. Treatment Planning & Implementation

• Develop and execute individualized, evidence-based treatment programs for:
  • Sports Rehabilitation (injury recovery, return-to-sport conditioning, performance optimization)
  • Pain Management (acute and chronic musculoskeletal conditions, posture-related issues)
• Post-Surgical Rehabilitation (orthopedic recovery, mobility restoration, functional reintegration)
  • Perform therapeutic exercises, manual therapy, and appropriate modalities.
  • Progress and adjust treatment plans based on patient response and outcomes.

3. Clinical Procedures & Interventions

• Deliver skilled interventions, including:
• Manual therapy (joint mobilization, soft tissue techniques)
• Exercise prescription and progression
• Neuromuscular re-education and functional training
• Pain management modalities (e.g., TENS, ultrasound, heat/cold therapy)
• Ensure patient safety, proper technique, and adherence to best practices.

4. Documentation & Records Management

• Maintain complete, accurate, and timely documentation, including:
• Initial evaluations and reassessments
• Daily treatment notes and progress reports
• Discharge summaries and outcomes tracking
• Ensure compliance with clinic standards and audit requirements.

5. Patient Education & Outcomes Management

• Educate patients on diagnosis, treatment plans, and expected recovery timelines.
• Prescribe and monitor Home Exercise Programs (HEP).
• Promote injury prevention, long-term wellness, and patient self-management.
• Teach patients how to use assistive devices such as crutches, walkers, and wheelchairs safely, etc.

6. Interdisciplinary Coordination

• Coordinate with referring physicians and other healthcare professionals regarding patient care.
• Provide updates, recommendations, and feedback on patient progress.

7. Clinic Operations & Support

• Manage patient scheduling efficiently to optimize treatment flow and minimize wait times.
• Check with the patient’s HMO if the PT services are covered.
• Charge the PT services rendered to the patient.
• Ensure readiness, cleanliness, and proper use of therapy equipment and treatment areas.
• Assist in inventory monitoring of rehabilitation supplies.

8. Quality, Safety & Compliance

• Adhere to infection control, safety, and clinic protocols.
• Participate in audits, case reviews, and continuous quality improvement initiatives.
• Maintain professional competence through continuing education.

Qualifications

• Bachelor’s degree in Physical Therapy
• Licensed Physical Therapist (PRC) with valid and current license
• At least 1–2 years of relevant clinical experience preferred
• Experience in sports rehab, orthopedic, or post-surgical rehabilitation is an advantage
• Preferably with specialization in pediatric rehab, stroke rehab, vestibular rehab and pelvic floor rehab

Skills and Competencies

• Strong clinical reasoning and decision-making skills
• Proficiency in manual therapy and rehabilitation techniques
• Excellent communication and patient education skills
• Ability to manage multiple patients effectively
• High level of professionalism and ethical practice

Job description:

Job Summary

The Disbursement Associate is responsible for the accurate and timely processing of all clinic-related payments, including supplier invoices, professional fees (PF) of healthcare providers, operating expenses, and employee reimbursements. The role ensures strict compliance with internal controls, healthcare-related documentation requirements, and applicable Philippine regulations.

Key roles and responsibilities

1. Disbursement Processing (Clinic Operations)

• Process payments for:

Medical and clinic supplies (e.g., pharmaceuticals, consumables)
Equipment purchases and maintenance
Rentals, utilities, and service providers
Professional fees (PF) of doctors, consultants, and other healthcare providers

• Prepare checks, online payments and deposit payments in accordance with approved schedules
• Ensure all disbursements have complete supporting documents and proper approvals

2. Professional Fees (PF) Processing

• Prepare PF payables based on validated schedules, clinic system reports, or endorsed billing summaries
• Ensure required documents are complete (e.g., SOA, acknowledgment receipts, ARs if applicable)
• Maintain confidentiality of provider compensation

3. Accounts Payable Management

• Perform invoice validation and matching against:

Purchase Orders (PO)
Delivery Receipts (DR)
Service Agreements / Contracts

• Monitor due dates and prioritize critical vendors (e.g., medical supply chain)
• Coordinate with Purchasing, Clinic Operations, and Admin for discrepancies

4. Reimbursements and Clinic Expenses

• Review and process reimbursements (e.g., clinic petty expenses, emergency purchases)
• Ensure compliance with company reimbursement policies and documentation standards
• Flag non-compliant or unsupported claims

5. Cash Flow and Payment Scheduling

• Assist in preparing monthly disbursement report and summary of cleared checks
• Coordinate with Finance for funding and bank balances
• Help ensure continuous clinic operations by prioritizing critical payments (e.g., supplies, utilities, PFs)

6. Documentation and Regulatory Compliance

• Ensure all payments are supported by BIR-compliant documents (e.g., Sales Invoices)
• Maintain organized, audit-ready files (physical and/or digital)
• Assist in preparation of documents for:

External audit
BIR requirements
Internal compliance reviews

7. Internal Controls and Audit Support

• Strictly follow segregation of duties and approval hierarchy
• Ensure no payment is processed without complete documentation and proper authorization
• Assist in audit requests and provide supporting schedules and documentation

8. Coordination with Clinic Units

• Work closely with:
• Procurement / Admin
• HR (for PF and reimbursements)
• Address payment-related concerns of doctors, consultants, and suppliers in a timely and professional manner
• Perform cashiering tasks if needed to assist patients.

Qualifications

• Bachelor’s degree in Accountancy, Accounting Technology, Financial Management, or related field
• At least 1–2 years experience in disbursement, accounts payable, or finance operations (healthcare experience is an advantage)
• Familiarity with:
  • Professional fee structures (PF) in clinics
  • Philippine tax and invoicing requirements (BIR compliance)

• Proficient in Microsoft Excel and accounting/clinic management systems

Skills and Competencies

• High attention to detail and accuracy
• Strong sense of accountability and integrity (handles cash and sensitive financial data)
• Ability to manage deadlines, especially for PF payouts and critical suppliers
• Organized and systematic in documentation
• Good interpersonal skills for coordination with medical professionals and suppliers

Job description:

Job Summary

The Dental Assistant provides chairside and administrative support to the Dentist to ensure efficient delivery of dental care. The role is responsible for assisting during procedures, maintaining a clean and safe clinical environment, handling instruments and materials, and supporting patient care in accordance with clinic protocols and infection control standards.

KEY ROLES AND RESPONSIBILITIES

1. Chairside Assistance

• Assist the Dentist during dental procedures by preparing instruments, materials, and equipment.
• Perform four-handed dentistry to ensure efficiency and patient comfort.
• Take and process dental X-rays as instructed by the dentist.
• Assist in taking dental impressions for models or casts.
• Anticipate the needs of the Dentist during procedures.

2. Patient Preparation & Care

• Prepare patients for treatment by explaining procedures and ensuring comfort.
• Take and record vital signs, medical histories, and treatment notes as instructed.
• Provide post-procedure instructions to patients as directed by the Dentist.

3. Infection Control & Sterilization

• Clean, disinfect, and sterilize dental instruments and equipment in accordance with clinic and infection control protocols.
• Maintain cleanliness and organization of the treatment area before and after procedures.
• Ensure proper disposal of medical waste following applicable regulations.

4. Equipment & Supplies Management

• Prepare treatment rooms before patient appointments.
• Prepare and maintain dental equipment, ensuring functionality and readiness for procedures.
• Monitor inventory of dental materials and supplies and coordinate replenishment when necessary.

5. Records & Documentation

• Assist in updating patient dental records, charts, and treatment plans.
• Ensure accurate and timely documentation of procedures performed.

6. Administrative Support

• Assist in scheduling appointments and managing patient flow when needed.
• Check with the patient’s HMO the dental services coverage.
• Charge the dental services rendered to the patient.
• Coordinate with front desk and other staff to ensure smooth clinic operations.

Qualifications

• Graduate of a Dental Assistant course or any related healthcare program. With relevant training or certification in dental assisting is an advantage.
• Minimum of 1 year of relevant experience
• Knowledge of dental instruments, procedures, and terminology

Skills

• Strong attention to detail and infection control practices.
• Good communication and patient-handling skills
• Ability to work in a fast-paced clinical environment
• Team-oriented with a high level of reliability and professionalism