DATA PRIVACY NOTICE
Centre Medicale Internationale (collectively, the “CMI”, “we”, “us”, or “our”), respect and protect the privacy of our data subjects (i.e. employees, patients, medical professionals, suppliers, partners, service providers and other stakeholders) in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, and its Implementing Rules and Regulations.
COLLECTION OF PERSONAL INFORMATION
We may collect PI that is provided to us voluntarily when you schedule appointments, participate in or attend any of our events or promotions, respond to our surveys, create or modify your accounts in our website or applications, contact customer support, apply for a job, enter into any contract or otherwise communicate or interact with us. We may also use software tools and other forms of data collection technology to automatically collect information that can be retrieved from publicly disclosed internet data, social media sites and web applications.
USE AND SHARING OF PERSONAL INFORMATION
PI we collect is used for ordinary business processes and to provide you with our quality of healthcare service such as:
- booking your appointments;
- internal record keeping;
- providing client support;
- processing employment application;
- responding to any communication you send us;
- keeping you informed of our events or promotions;
- other purposes in furtherance of the foregoing.
We may provide and share your PI with our business partners, advertisers, vendors and other service providers who need access to such information. These partners, advertisers, vendors and other service providers are bound to us by a non-disclosure agreement that prohibits them from using your PI for any purpose other than fulfilling their obligations to CMI.
DISCLOSURE OF PERSONAL INFORMATION
Your PI will not be disclosed without your express or implied consent. You may ask us to stop collecting, using and disclosing your PI at any time. Your PI may be disclosed if required by law, in the event of a corporate merger or acquisition, or if needed to be accessed as part of an investigation into technical problems or misuse.
RETENTION AND DISPOSAL OF PERSONAL INFORMATION
Your PI shall be retained only for such period as necessary to serve the purpose for which it was collected, or as required under any contract or by applicable law. Thereafter, your PI shall be disposed in a secure manner that would prevent further processing, unauthorized access or disclosure to any other party.
PERSONAL INFORMATION OF MINORS
We seek parental or legal guardian’s consent before collecting, using, or disclosing PI of minors. Parents or legal guardians may contact us to ask if we have collected the PI of their child/ward, and to request that we stop collecting the PI and have it deleted. Such requests are subject to our satisfactory verification that the requestor is in fact the parent or legal guardian.
SECURITY OF PERSONAL INFORMATION
We adopt reasonable physical and technical measures to safeguard the PI we collect. However, no method of information systems security is completely secure. Further, data transmission over the internet or information stored on servers accessible online is not 100% safe. While we are putting all our efforts in safeguarding your PI, we cannot guarantee its absolute security.
Thank you for choosing CMI. In order to maintain minimal waiting time or all our patients, patients are expected to arrive in good time for their appointments.
If you arrive more than 15 minutes late, you have missed your appointment. This is to prevent delays in the physician’s sessions and to ensure fairness for patients who arrived on time. You may choose to be moved to the end of the patient queue or you may rebook your appointment to another day.
We appreciate the effort our patients make to arrive on time and therefore do our best to run as close to booked appointment times as possible. When the clinician is running late due to long consult sessions our reception staff will advise you upon arrival.
If you need to cancel your appointment, please do so the the earliest possible time to free up the slot for other patients. Same-day cancellations or no-shows will be billed the full amount of the consult.
QUESTIONS AND CONCERNS
The Data Protection Officer
Centre Médicale Internationale
31st St. cor. 9th Ave.,
Bonifacio Global City, Taguig City,
Tel: (632) 8812-1264