Efficient and unobtrusive service. Specialized programs and customized healing approaches. Teambased care, highly trained medical professionals. Healthcare spaces designed to influence wellness. Central location, ample parking space. Raising the bar for urgent outpatient medical care, Centre Médicale Internationale (CMI) is intensely focused in creating compelling customer experiences. CMIs patient-centered philosophy features personalized treatment programs consistent with evidence-based practice guidelines that promote wellness and preventive medicine for those who consider their health as top priority. At CMI, a Patient Experience Officer attends to your needs even before you arrive at the clinic. With the hallmarks of distinct personalized anticipatory service, and above all discreet – CMIs level of customer service recognizes the medical needs of discerning and global customers.
There is precision and accuracy in the use of world-class medical equipment and CMIs customer journey management system (HIPpo) resulting to shorter waiting time, better accessibility and interaction and a sense of patient empowerment. CMI embraces state-of-the-art technology, but never forgets the human side of health care. Each step of the customer journey is recorded, patient history, patient medications and services provided are encoded on real time to expedite checkout and next appointment setting as prescribed by the doctor.
The patient will have the convenience and flexibility to their medical information, anytime. From privacy protected electronic medical records, mobile and online appointment setting, to sending digital diagnostic test results enable CMIs staff to make experiences seamless and delightful.
Philippine Art Planning CMIs 700sqm healing environment was led by the country’s renowned medical architect Dan Lichauco. CMI is located at an all-exclusive medical and wellness building, in the new metropolis that is Bonifacio Global City.
Individual examining suites, support areas, patient lounges and hallways have bigger than usual dimensions to allow for a more efficient workflow. International standards were applied in patient safety and infection-control measures. Nursing mothers with their infants, and small children are encouraged to wait at the fun activity room. Open, plentiful natural light, individual and communal seating options, all set in an aesthetically pleasing and calming hotel-like features.
There are pods for those who choose to work with their laptops. Patient lounges incorporating self-service elements- from hot drinks and non alcoholic drinks, to snacks and newspapers. Or opt for personal at-seat service, particularly for the elderly and disabled patients. There are tablets for sharing wellness videos and CMIs health information with patients. CMI has specially-designed executive wellness and preventive medicine packages that offer diagnostic and therapeutic services in a multi-disciplinary setting. With its highly-qualified roster of close to two hundred medical specialists, CMI offers a full range of services covering primary and specialty care including family medicine, internal medicine and surgical subspecialties, neurology and psychiatry, ophthalmology, otorhinolaryngology, pediatrics, dental medicine, pain management, and rehabilitation treatment. Their lifestyle programs include travel and sports medicine, weight management, infertility, smoking cessation, stress management, adolescent counseling, and senior citizen wellness program, among CMI Main Reception Area others.
Further ancillary services are available for patients’ convenience. The clinic houses its own pharmacy, full range laboratory, radiology, cardiology and neurology diagnostic and therapeutic services that are all integral to ensuring a high-value turnover of quality medical care.
Considering the value of a patient’s time, health, and state of mind as paramount, the Centre Médicale Internationale is on its way to fully shifting the paradigm of the local medical scene in the Philippines. Come and experience Centre Médicale Internationale.
Centre Médicale Internationale is located on the second floor of Ore Central Building, 31st corner 9th avenue, Bonifacio Global City,
Taguig City, 1634 Philippines. Clinic hours are Monday to Saturday, 7am to 7pm Ph (632) 8509.4617
Owned and operated by Z Healthcare Asia Holdings Inc.